Questions, answered straight.
Quorotto builds custom websites with online ordering or booking, payments and the paperwork built in, from $100 a month plus a one-off setup from $300. Your first month is free and there's no lock-in. Here's everything else people ask before they book a call.
Getting started.
What does Quorotto do?
We build custom websites for Australian small businesses, with online booking or ordering, payments, invoices and financial reports built in. Customers order or book and pay on your site, and you run the orders or bookings, payments, invoices and tax-time numbers from the same place.
Who runs Quorotto?
Hadeel Doehler, a sole trader in the Lockyer Valley, Queensland. ABN 11 409 795 279. Fully registered and insured.
Do I need a website already?
No. We build it for you from scratch, around how your business actually runs. If you already have one, we bring your words, photos and web address across to your new Quorotto site.
I sell products and do services. Does that work?
Yes. Ordering and booking can live on the same website, so customers can buy a product or book a job, and you see it all in one place.
How much time will it save me?
It depends on how you work now. The time comes back from the jobs it does for you: taking orders and bookings, sending receipts and invoices, sorting packing lists or job sheets, and getting your tax-time numbers ready. On your free call we'll walk through your week and show you which parts it takes over.
Is it a template I set up myself?
No. We set it up with you: your branding, products or services, prices, delivery or service area, payments and how you like to work. You can change prices and products yourself whenever you like.
How long until my site is live?
Usually about a week once we have your words and photos. We show you your site first, and it goes live when you sign it off.
Who writes the words and takes the photos?
You send us your words, photos and an idea of the look you like, and we turn them into your website.
Do I need a domain name and email?
If you already have them, we use them and keep your email working. If not, we help you buy a domain name and set up your email at no extra cost. You pay for the domain yourself, so it's in your name and yours to keep.
Do you only work with Lockyer Valley businesses?
No. We're based in the Lockyer Valley and happy to meet you in person anywhere in the Lockyer Valley, Toowoomba, Ipswich or Brisbane. Anywhere else in Australia or overseas, we meet on Zoom or Microsoft Teams, on Queensland time (AEST).
Cost and contract.
How much does it cost?
Three packages, the same for ordering and booking. Steady is $300 setup then $100 a month, Busy is $500 setup then $150 a month, and Flat Out is $800 setup then $200 a month. You get a fixed quote in writing before anything's built.
What does the first year cost?
Steady costs $1,400 in the first year, Busy $2,150 and Flat Out $3,000. That's the one-off setup plus 11 monthly fees, because your first month is free.
When do I pay the setup fee?
When you sign up. It's invoiced with your service agreement, due within 7 days, and we start building once it's paid.
How does the free month work?
Your first monthly fee isn't charged until a month after your site goes live.
Is there a contract?
No lock-in. It's month to month and you can cancel anytime, with no penalty.
What if I cancel in my free month?
You won't pay a monthly fee. The setup fee covers the work of building your site, so it isn't refunded once building has started.
What does Stripe charge?
Stripe charges its own fee on each card payment, taken before the money reaches your bank, at its standard Australian rates (see stripe.com/au/pricing). Quorotto takes no commission on your sales.
Can I change packages?
Yes. Switch any time. Moving up may need a one-off setup fee for the new features, never more than the difference between the two setup fees, and we quote it in writing first. Moving down costs nothing, and setup fees aren't refunded.
How does refer a friend work?
Tell a business owner about us. When they sign up, you both get a month free.
What happens if I leave?
You keep your domain name and your content: your words, photos and customer data. The custom software that runs it stays with Quorotto.
Online ordering.
Can customers pay online?
Yes. Customers pay by card, Apple Pay or Google Pay through your own Stripe account, and Afterpay, Klarna or Zip if you turn them on in Stripe. You can also let them pay on delivery or at pickup.
Does the money go to Quorotto first?
No. Payments go through your own Stripe account, so the money goes straight to you.
Can I sell to cafes and shops too?
Yes, on Busy and Flat Out. Wholesale customers get their own login and prices, with credit limits, payment terms, invoices and statements. They can pay an invoice by card or straight from a bank account.
Can I sell at markets too?
Yes, on Flat Out. The market stall till runs on your phone or tablet, records cash and card-reader sales, and puts them beside your online orders.
Online booking.
Can two customers book the same time?
No. Customers only see the times you're free, so once a time is booked it's gone.
Can I still take bookings by phone?
Yes. Add phone and walk-in bookings yourself, and they sit in the same calendar as the ones made online.
Can businesses book on account?
Yes, on Busy and Flat Out. Business customers get their own login and prices, with credit limits, payment terms, invoices and statements. They can pay an invoice by card or straight from a bank account.
Do you build websites for tradies?
Yes. Online booking, quote requests, payment on the day and invoices are built in, from $100 a month plus a one-off setup from $300. See websites for tradies.
Marketing and other services.
How much do these services cost?
Each one is priced to suit your business and quoted in writing on your free call, before any work starts. You can add or drop a service any time.
Do I need a Quorotto website to use them?
They're made to work with your Quorotto website, so that ads, posts and your Google profile send people somewhere they can order or book. Ask on your call if you have something else in mind.
Can you promise I'll rank first on Google?
No, and be wary of anyone who does. We do the work every month and show you plainly what changed and where you rank.
Why are posting, ads and SEO only on Busy and Flat Out?
They're month-to-month work that builds on a site that's updated regularly, which is part of Busy and Flat Out.
Tax time and your data.
Does it work with Xero or MYOB?
Your sales export as files that Xero and MYOB can import, on Busy and Flat Out. Every package shows your BAS sales figures for the quarter. Your accountant still lodges your BAS and tax return.
What reports do I get?
Every package shows the sales figures for your BAS and gives you a quarterly BAS sales report as a PDF. It covers the sales half of your BAS: G1, your total sales including GST; G3, the part of those sales that is GST-free; and 1A, the GST you collected on your sales. It doesn't include G10 (capital purchases, like equipment or a vehicle), G11 (everything else you buy for the business) or 1B (the GST credits on those purchases), because we don't see your expenses. Your bookkeeper or accountant adds those and lodges your BAS. If you're not registered for GST, it's a simple quarterly sales summary. Busy adds files ready to import into Xero or MYOB. Flat Out adds a monthly financial report and a monthly website report by email, plus end of financial year reports and an accountant pack. They help your accountant; they're not a lodged BAS or tax return.
Does Quorotto do my tax?
No. Your accountant still lodges your BAS and tax return. Every package shows your BAS sales figures for the quarter, and Busy and Flat Out add files ready to import into Xero or MYOB.
Who owns my customer data?
You do. Each business gets its own database and keys, so no other business can see your data. If you leave, you keep your words, photos and customer data.
Is my website secure?
Each site runs on its own, with its own database and keys. The owner login has two-step sign-in, strong passwords and lockouts, and there's a record of owner actions. We look after fixes and security updates.
Will it work on phones?
Yes. Your website and your owner screens work on a phone, tablet or computer.
Still wondering?
Book a free 15-minute call and ask us anything. In person in the Lockyer Valley, Toowoomba, Ipswich and Brisbane, or on Zoom or Teams anywhere.
Prefer we ring you?
We'll ring you within a day. If you'd rather talk now, call 0401 528 999.